Privacy Policy

WeCare Integrated Health Network PLC ("WeCare") respects your privacy. This policy explains how we handle information when you use Tena-Hub and related services.

Account data: mobile number, display name, email (if provided), and authentication logs.

Health & usage data: module interactions, symptom triage inputs, wellness logs, reminders, pregnancy profile data you choose to enter, and AI chat history within Tena-Hub.

Technical data: device type, browser, IP address, and analytics needed to secure and improve the service.

To provide and personalize AI guidance, reminders, and dashboards.

To connect you with WeCare clinical services when you call 9394 or request human support.

To improve safety, quality, and features — including clinician review of aggregated patterns where appropriate.

To comply with legal obligations and protect against fraud or abuse.

We do not sell your personal information. We share data only with authorized WeCare clinicians and staff, trusted service providers under contract (hosting, SMS/OTP), and when required by law.

De-identified or aggregated data may be used for research and public health insights in line with applicable regulations.

We apply administrative, technical, and physical safeguards appropriate to health-related data.

We retain information as long as needed to provide services, meet legal requirements, or resolve disputes — then delete or anonymize where possible.

You may update profile information in Tena-Hub, request account deletion from Profile settings, and contact us to ask about your data.

You may opt out of non-essential communications where offered.

Privacy questions: [email protected]

WeCare Integrated Health Network PLC, Kazanchis, Guinea Conakry St, Addis Ababa, Ethiopia.